> ## Documentation Index
> Fetch the complete documentation index at: https://docs.askplane.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Run Moderated Q&A in Your Askplane Session

> Askplane's moderated Q&A lets audiences submit questions from their phones. Approve, pin, or hide each one before it appears on the slide.

Moderated Q\&A runs alongside your polls in the same session. Attendees type questions from their phones or laptops throughout the session: the questions go to your queue, and nothing appears on the slide until you explicitly approve it. This keeps the session on track and surfaces the questions worth addressing in front of the room.

## How it works

<Steps>
  <Step title="Attendee submits a question">
    At any point during the session, an attendee types a question into the Q\&A input on their screen and submits it.
  </Step>

  <Step title="Question enters your queue">
    The question appears in the Q\&A tab of your add-in task pane (or the admin dashboard). It is not visible on the slide yet.
  </Step>

  <Step title="You review and act">
    You choose what to do with each question: approve it so the room can see it, pin it so it stays prominent, or hide it to keep it out of view.
  </Step>

  <Step title="Approved questions appear on the slide">
    Approved and pinned questions appear in the Q\&A section of the current slide, visible to the whole room.
  </Step>
</Steps>

## Enabling Q\&A on your event

Q\&A is configured per event. When creating or editing an event in [askplane.com/admin](https://www.askplane.com/admin), toggle **Q\&A enabled** on. It stays on for the entire session: you can't enable or disable it mid-session.

## Host controls

<AccordionGroup>
  <Accordion title="Approve">
    Makes the question visible on the current slide. Use this for questions that are relevant and worth the room seeing. Approved questions appear in the Q\&A section on screen and stay there until the session ends or you hide them.
  </Accordion>

  <Accordion title="Pin">
    Surfaces the question to the top of the Q\&A display and keeps it prominent on the slide. Use this for questions you want to make sure don't scroll out of view: typically the question you're about to answer or one that the whole room clearly wants addressed.
  </Accordion>

  <Accordion title="Hide">
    Removes the question from the slide view. The question is no longer visible to the audience. Use this for off-topic, duplicate, or disruptive submissions. Hidden questions are still recorded and will appear in the CSV export with a "hidden" status label, so you have a complete record.
  </Accordion>
</AccordionGroup>

## Why moderate?

Moderation serves two purposes:

1. **Session quality**: you decide what the room focuses on, not whoever types fastest
2. **Complete records**: even hidden questions are in the export, so you have a full picture of what the room was thinking

In large rooms, moderation is essential. Without it, a high volume of submissions can overwhelm the slide and bury the useful questions.

## Q\&A in the export

Every question submitted during the session appears in the CSV export: including approved, pinned, and hidden questions. Each row includes the question text, the attendee who submitted it, the timestamp, and the status (approved, pinned, or hidden).

This means you can review what the room asked without filtering it live. Sales teams use this to spot objections. Enablement teams use it to find the questions that should have been in the curriculum.

<Tip>
  Pin the question that the most people seem to want answered: it signals to the room that you've seen it and are about to address it.
</Tip>

<Note>
  Q\&A and polls share the same session and the same attendee roster. Attendees do not need to do anything extra to participate in Q\&A: the input appears automatically on their screen.
</Note>