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All account management in Askplane happens from a single place: the admin dashboard at askplane.com/admin. Whether you need to update your profile, invite team members, set event defaults, or upgrade your plan, this page walks you through everything available to you as an account holder.

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Accessing account settings

1

Go to the admin dashboard

Navigate to askplane.com/admin in your browser.
2

Log in

Enter your work email address and password to sign in to your account.
3

Open your account menu

Click your name or avatar in the top-right corner of the dashboard.
4

Select Account Settings

Choose Account Settings from the dropdown menu to access your profile and workspace configuration.

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Profile and login

Keep your profile information up to date so your team and attendees always see the right details.
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string
The name shown on your account across the Askplane dashboard and in events you host. Update this to reflect how you want to appear to attendees and team members.
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string
Your login email address associated with this Askplane account. This is the email used to sign in and receive account notifications.
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string
Your account password. You can change your password at any time from the profile page within Account Settings.

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Team workspace (Paid plan)

The Paid plan unlocks a shared team workspace so multiple hosts can collaborate under a single Askplane account.
  • Up to 10 hosts are included in a single Paid plan workspace.
  • Invite team members by email directly from the Team section of Account Settings: each invited host receives an email to join your workspace.
  • Each host can independently create and run their own events without needing a separate account.
  • Participant counts pool across the team: your monthly participant allowance is shared across all hosts in the workspace, giving the whole team flexibility.
Team workspace is a Paid plan feature. Free plan accounts are single-user only. Upgrade your plan to unlock team collaboration and multi-host support.

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Default event settings

Save time on event setup by configuring defaults that pre-fill whenever you create a new event.
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string
The organization name that is pre-filled on new events for branding purposes. Set this to your company or team name so it appears automatically on every event you create.
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boolean
Toggle Q&A on or off for all new events by default. When enabled, the Q&A feature is automatically active when you create a new event. You can always override this setting on a per-event basis.

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Upgrading your plan

Askplane offers two plans to fit your needs:
  • Free: unlimited events and presenters, supporting up to 200 participants per month at no cost.
  • Paid: $19 per presenter per month (billed annually), with team workspace support for up to 10 hosts.
Billing is coming soon. When the upgrade flow goes live, an Upgrade option will appear directly inside Account Settings, making it easy to switch to the Paid plan without leaving the dashboard.
No charges will occur until the billing system is officially live. You can explore all free features without any risk of unexpected charges in the meantime.
For a full breakdown of what’s included in each plan, see the pricing page.

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Deleting your account

If you need to permanently close your Askplane account, please contact our support team to initiate the deletion process. Account deletion is permanent and irreversible. Once your account is deleted:
  • All events you have created are removed.
  • All session data, including recordings and analytics, is permanently erased.
  • All attendee records associated with your account are deleted.
Account deletion cannot be undone. There is no recovery option once the process is complete. Make sure you have everything you need before submitting a deletion request.
Before requesting deletion, export all event data, attendee records, and any session analytics you want to keep. Once your account is deleted, this data cannot be recovered.